Info/FAQs


The FAQs are intended to be a useful resource and guide for your online learning experience. Learn more by clicking on the title of interest.


Live Streamed Sessions:
Wednesday, September 9, 4:00 PM-7:00 PM CT
Thursday, September 10, 8:45 AM - 3:00 PM CT
Friday, September 11, 9:00 AM - 4:30 PM CT
Saturday, September 12, 9:00 AM - 2:45 PM CT
Before you attend, we encourage you to determine which sessions are of interest and to add them to your personalized itinerary under the “My Itinerary” tab. For your convenience and ease of locating sessions of interest to you, we recommend using the event Filter by Date or Tag which will allow you to sort sessions by conference/event track. Find a session you wish to add to your itinerary and click “Add to Itinerary”. During the event, navigate to this tab, and select “My Itinerary” at the top for easy access to the sessions you selected and to launch your session(s).

The event live stream can be accessed by most mobile devices, including tablets and smartphones. However, we strongly recommend using a desktop computer or laptop with a hardline internet connection for best performance and experience.
We want your feedback! Evaluations will be open 15 minutes prior to the end of each session, for completion in real time or after the event. To access the speaker evaluations go to the event page and click the "Evaluations" tab.
If you need further help, please contact our Technical Support. Live help is available 9am - 5pm ET, Monday-Friday. Call us at 877.796.1325 or use the GREEN "Live Support" chat feature. Support will be available throughout the event, starting from 1 hour before the start until 30 minutes after the last session.
You will also have access to the recordings of the sessions offered with your registration. Recordings will be posted approximately two weeks after the event concludes. Click on the "Watch Archives" tab.